Job Description

We are hiring a Field Service Engineer – Semiconductor Equipment (PVD / Vacuum Systems) in San Jose, CA, to support advanced thin film deposition tools used in the production of hard disk drives and memory technologies.

This is a customer-facing field service role supporting high-vacuum semiconductor equipment, including PVD systems, robotics, and multi-chamber cluster tools . You will be responsible for installation, troubleshooting, maintenance, and technical support at customer cleanroom sites.

Key Responsibilities:

• Install, maintain, calibrate, and repair semiconductor PVD and vacuum equipment
• Troubleshoot electrical, mechanical, hardware, and software issues in the field
• Perform preventive maintenance to reduce equipment downtime
• Support installation of new systems at customer sites
• Analyze technical data and coordinate with global engineering teams
• Document service activities and maintain accurate field reports
• Manage spare parts inventory and recommend replacement components
• Provide training and support to junior technicians
• Escalate complex technical issues to senior engineers when needed
• Provide on-call and off-shift technical support as required

Required Qualifications:

• High School Diploma or GED required (Associate or Bachelor's in Engineering/Technical field preferred)
• 1–2+ years of experience in semiconductor equipment or field service engineering
• Hands-on experience with PVD or semiconductor vacuum systems
• Experience with multi-chamber cluster tools and robotics strongly preferred
• Ability to read electrical and mechanical schematics for troubleshooting
• Familiarity with PLCs and industrial control systems is a plus
• Strong analytical and problem-solving skills
• Ability to work independently after training (3–6 months)
• Valid driver's license and acceptable driving record
• Willingness to travel up to 25% domestically and internationally

Physical & Work Environment:

• Cleanroom environment (full PPE required: suit, mask, gloves, safety glasses)
• Must be able to lift up to 50 lbs
• Frequent standing, walking, driving, and technical hands-on work
• Exposure to mechanical systems, electrical components, chemicals, lasers, and high-vacuum equipment
• May require flexible shifts and on-call support

Preferred Skills:

• Semiconductor manufacturing equipment experience
• PLC and software troubleshooting experience
• Robotics and automation system knowledge
• Bilingual (English/Japanese) is a plus

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