Medical Receptionist Job at TOMORROW HIRE, Frederick, MD

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  • TOMORROW HIRE
  • Frederick, MD

Job Description

Location:  Frederick, MD 21702
Schedule:  Full-time (approx. 35 hours/week), Monday–Thursday 8:15 AM – 5:00 PM, Friday 8:15 AM – 12:30 PM
Salary Range:  $16 – $18 per hour (based on experience)

Job Description

We are seeking a friendly, detail-oriented  Medical Front Desk Receptionist to join our well-established GYN practice in Frederick, Maryland. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.

Responsibilities

Patient Support

  • Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
  • Guide patients through the Kiosk check-in process and answer basic office-related questions.

Front Desk & Administrative Duties

  • Schedule, reschedule, and confirm appointments according to practice protocols.
  • Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff.
  • Maintain and update patient demographics, insurance details, and documentation in the EHR/EMR system.
  • Assist with referrals, medical records requests, and general patient file management following HIPAA standards.

Payments & Checkout

  • Collect co-pays, deductibles, co-insurance, and outstanding balances; provide accurate receipts.
  • Reconcile and balance end-of-day payments.

Office Coordination

  • Sort and distribute mail, faxes, and deliveries.
  • Maintain an organized, clean, and welcoming reception and waiting area.

Requirements

Minimum Qualifications

  • Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
  • Strong communication, customer service, and multitasking abilities.
  • Proficiency with computers, EHR/EMR systems, and Microsoft Office.
  • Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
  • Detail-oriented with strong problem-solving skills.
  • Must be able to reliably commute to Frederick, MD 21702.
  • Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Preferred Qualifications

  • Bilingual in English and Spanish.
  • Prior OB/GYN or women’s health experience.
  • Experience with patient check-in systems or Kiosks.

Benefits

Salary Range

$16 – $18 per hour (based on experience)

Benefits

  • 401(k) & employer match
  • Health, dental, and vision insurance 
  • Paid time off and sick leave
  • Company-provided life and disability insurance 
  • Employee assistance program (EAP) 
  • Flexible spending account (FSA) & HSA options 
  • Free on-site parking
  • One personal day & paid holidays
  • 4.5-day work week (office closes early on Fridays)

Schedule

  • Full-time, approximately 35 hours per week
  • Day shift, Monday–Thursday 8:15 AM – 5:00 PM
  • Friday 8:15 AM – 12:30 PM (office closes early)
  • Includes a 1-hour unpaid lunch break Monday–Thursday

Work Location

In person
Frederick, MD 21702

Job Tags

Hourly pay, Full time, Work at office, Flexible hours, Day shift

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