Entry Level Customer Service Assistant Job at Lorygen Group, Los Angeles, CA

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  • Lorygen Group
  • Los Angeles, CA

Job Description

About Us

We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

Overview:

We are seeking a motivated Entry-Level Customer Service Assistant to support customer interactions, assist with service inquiries, and help maintain a positive customer experience.

Key Responsibilities:

  • Assist customers with questions and service-related concerns
  • Provide accurate information about products and services
  • Support account updates and order processing
  • Maintain records of customer interactions and requests
  • Collaborate with team members to ensure customer satisfaction
  • Escalate complex issues to the appropriate department when needed

Qualifications:

  • Strong communication and interpersonal skills
  • Professional and customer-focused attitude
  • Basic computer proficiency
  • Ability to multitask in a fast-paced environment
  • No prior experience required (paid training provided)

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