Overview This posting is for external candidates. YNHHS employees- This job posting can be utilized to refer external candidates to support the Employee Referral Bonus Program. Yale New Haven Hospital currently has amazing opportunities available, in various adult inpatient units, for Patient Care Associates. Please apply to this job posting if you are interested in either Full-time, Part-time, or Per diem jobs for any shift (Day/Evening/Night). Candidates who are hired into positions which are 32 hours and above will qualify for the PCA/PCT Registered Apprenticeship Program Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Qualifications
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