Entry Level Mortgaging Specialist Job at CU* Answers, Grand Rapids, MI

OGdnVjJucWFtRnd1TWU5UG9kbnE0QlRlSFE9PQ==
  • CU* Answers
  • Grand Rapids, MI

Job Description

Xtend, Inc. is seeking a Mortgage Servicing Associate for our Mortgage Services team to support daily mortgage servicing operations for credit union clients. This role is responsible for processing mortgage payments, escrow transactions, investor reporting, and end-of-month balancing while ensuring accuracy, compliance, and excellent service.

What You’ll Do:

  • Process daily mortgage payments and deposits.
  • Handle escrow disbursements (taxes, insurance, PMI).
  • Post payments and process sold loan activity.
  • Complete month-end participation processing and balancing.
  • Communicate with credit unions via Zendesk, email, and phone.
  • Maintain accuracy, confidentiality, and compliance.

What You Bring:

  • High school diploma or equivalent required.
  • 1+ year mortgage servicing experience preferred.
  • Self-motivated, organized, and capable of managing multiple tasks in a fast-paced environment.
  • Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Strong attention to detail and data entry skills.
  • Excellent written and verbal communication.
  • Ability to handle confidential financial information.
  • CU*BASE experience preferred.
  • Able to make sound decisions and use good judgment when handling challenges.
  • Discreet and able to handle confidential information appropriately.
  • Reliable, with regular and predictable attendance.
  • Positive, professional, and team-oriented in all interactions.
  • Able to communicate effectively with diverse audiences in person, over the phone, and in virtual settings.

Why You’ll Love Working With Us:

  • Opportunity to support credit unions nationwide and make a meaningful impact for members.
  • A collaborative environment aligned with cooperative values.
  • Continuous learning through hands-on experience with CU*BASE and industry-leading tools.
  • Unlimited growth potential.

What is Xtend?:

Xtend, Inc. is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members, including bookkeeping, back-office support, and contact center services. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

About CU* Answers:

CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!

Job Tags

Full time, Work at office

Similar Jobs

JBS

Local Feed Haul CDL Driver - Tuscumbia, AL. Job at JBS

DescriptionPosition at Pilgrim'sFeed Haul DriverAt Pilgrims,Safety Is A Condition, which means the safety of our team members comes first - always.The Feed Haul Driver is responsible for the safe and efficient transport of feed to company poultry farms... 

U.S. Army

(Entry Level) Mechanic: U.S. Army Soldier Job at U.S. Army

 ...Army is responsible for maintaining and repairing a wide range of military vehicles and equipment to ensure they are operational and ready...  ...certification opportunities by visiting VA Home Loan: Veterans Administration Home Loan Program helps Soldiers to become homeowners... 

BJC Healthcare

Pediatric Operating Room RN - GI Service Area Job at BJC Healthcare

 ...BJC as the place for nurses to work in the greater St. Louis area....  ...progression. The BJC RN Career Ladder promotes professional...  ...injury, including post treatment home care needs and medication...  ...medical, dental, vison, life insurance, and legal services available... 

Secret City Glow

Saturday Salon Receptionist Job at Secret City Glow

 ...Were Hiring at Secret City Glow! Were looking for a reliable, friendly, and organized receptionist to join our team Saturdays only! No experience necessary, we are willing to train the right candidate. This is also a great position for a newly licensed Esthetician... 

U.S. Army

Unmanned Aircraft System Operator (15W) Job at U.S. Army

As an RQ-7 Unmanned Aircraft System (UAS) Operator, youll be an air reconnaissance specialist, integral to providing the ground force with information about enemy forces and battle areas. Youll train and utilize specialized skills to conduct air reconnaissance, surveillance...