Job Description

Shift: 1st Shift

Hours: 7:30am-4:00pm, Monday-Friday (occasional overtime & Saturdays)

Pay: $15.00/hr + Benefits after 90 days

ExpressPoint Technology Services, Inc., a distributor of a broad range of technology products and depot maintenance services, has full-time opportunities for an electronics repair technician in our East El Paso facility. This position will perform diagnostic and component level repair for handheld devices, laptops and/or network equipment. Previous computer hardware repair experience is a plus, but we are willing to train the right candidate with an electronics degree or other types of electronics repair experience. Must have experience soldering with surface mount components. Fine pitch or micro soldering experience is a plus.

JOB DUTIES AND RESPONSIBILITIES

• Connecting, configuring and troubleshooting networking equipment. 
• Perform diagnostic and configure handheld devices as well as troubleshoot failures and replace components.
• Basic laptop diagnostic and repair failing parts.
• Basic understanding of schematics, and ability to logically trace a fail on a device or pc board.
• Interfaces with other Technicians and Engineers to resolve problems and make improvements.
• Performs basic solder rework tasks and/or operates rework equipment as trained. 
• •Cross train on multiple positions/products as needed.
• Ensure timely, tactful, and respectful communication with all internal and external customers. 
• Follow all policies and procedures.
• Performs other duties and special projects as assigned.

Education

• AA/AS in Electronics and/or 2 years post-high school trade school or military training in electronics
• An equivalent combination of education and experience

Experience

• Minimally 2 + years of directly related experience depending on education level

Other Skills and Abilities

• Strong sense of urgency.
• Ability to perform job duties with minimal supervision.
• Good customer service skills.
• Ability to work overtime as needed to support customer orders.
• Effectively communicates with technical team to resolve issues or propose improvements.
• Basic understanding of networking components and setups.
• Read and interpret electronic guides, manuals, and schematics.
• Ability to troubleshoot electronic circuits to the component level.
• Utilize basic electronic test equipment and in-house diagnostic software.
• Perform solder rework to replace through hole and surface mount components.
• Mechanically inclined in use of basic hand tools.
• Effective use of MS Office software.

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