Job Description

Job ID: 524426

Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.

Job Summary

GardenCore , previously Oldcastle Lawn & Garden, is searching for a results-oriented EDI Analyst to join our fast-paced, high-growth, industry-leading business. The EDI Analyst is responsible for and executes Electronic Data Interchange (EDI) processes that support customer order management, invoicing, and fulfillment. This role leads EDI troubleshooting and onboarding efforts, and partners closely with Customer Service, IT, and external partners to ensure accurate, timely, and compliant electronic transactions.

Job Location

This position will be based out of the office in Atlanta, GA. 

Job Responsibilities

• Serve as the EDI subject matter expert for customer service operations
• Monitor daily EDI transactions
• Analyze and resolve EDI errors, rejections, and exceptions impacting customers
• Act as one of the primary escalation point for complex EDI and customer order issues
• Support onboarding, testing, and implementation of new partners
• Coordinate with IT, ERP, production sites, and finance teams to resolve data and system issues
• Ensure compliance with customer-specific EDI requirements and SLAs
• Investigate root causes of chargebacks, compliance violations, and order discrepancies
• Develop and maintain EDI documentation, SOPs, and training materials
• Mentor and provide guidance to EDI analysts and customer service team members
• Assist with EDI system upgrades, mapping changes, and process improvements
• Track metrics such as transaction accuracy, turnaround time, and error rates
• Integrate existing customers into EDI platform.

Job Requirements

• At least 1–7 years of experience in EDI operations, customer service, order management, or supply chain
• Knowledge of EDI standards
• Experience supporting large retail or B2B partners
• Familiarity with ERP systems
• Prior experience leading workstreams
• Strong analytical and troubleshooting skills
• Customer-focused problem solving
• Cross-functional communication and collaboration
• Attention to detail and data accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Technical aptitude with EDI platforms and reporting tools

What GardenCore Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• An inclusive culture that values opportunity for growth, development, and internal promotion

About GardenCore

GardenCore is a leading U.S. manufacturer of lawn and garden consumables, offering a broad portfolio of mulch, soil, stone, and lime products. The Company has deep, long-standing partnerships with major home improvement retailers and garden centers, and delivers consistent, high-quality execution across large-scale private label and branded programs. The Company has over 1,400 employees and operates 58 manufacturing facilities across the United States.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

GardenCore, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

GardenCore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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