Customer Success Manager UiPath
Remote
Experience: 5 12 Years
Role Overview
The Customer Success Manager (CSM) UiPath is responsible for ensuring customers achieve maximum value and business outcomes from their UiPath automation investments. The role acts as a strategic partner to customers, driving adoption, value realization, retention, and expansion by aligning UiPath capabilities with customer business goals.
Key Responsibilities
Customer Engagement & Success
- Act as the primary point of contact for assigned UiPath customers post-implementation.
- Build trusted relationships with business, IT, and automation stakeholders.
- Drive customer onboarding, adoption, and long-term success.
- Conduct regular business reviews (QBRs).
Value Realization & Adoption
- Define and track customer success plans, KPIs, and ROI.
- Identify opportunities to expand automation use cases.
- Promote best practices for UiPath governance and scalability.
Issue Management & Advocacy
- Proactively identify risks and drive mitigation plans.
- Act as a customer advocate coordinating with internal teams.
Growth & Retention
- Support renewals, upsell, and cross-sell opportunities.
- Identify expansion opportunities within customer accounts.
Enablement
- Guide customers on Automation CoE setup and maturity.
- Educate customers on UiPath roadmap and best practices.
Mandatory Skills & Qualifications
- Experience in Customer Success, Account Management, or Program Management.
- Functional or hands-on understanding of UiPath RPA platform.
- Experience working with enterprise customers.
- Strong communication and stakeholder management skills.
Preferred Skills
- UiPath certifications (Business Analyst, Advanced Developer, Solution Architect).
- Exposure to RPA, Intelligent Automation, AI/ML, Process Mining.
- Experience with ERP systems such as SAP or Oracle.
Education
- Bachelor's degree in Engineering, Computer Science, Management, or related field.
- MBA or automation-related certifications are a plus.
Key Competencies
- Customer-centric mindset.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment.
...Alternative Vehicle Program (AVP) -Delivery Driver Use Personal Vehicle Most routes are in North Little Rock and Maumelle Got a minivan or small SUV?? (these vehicles are ideal but any personal vehicle that meets requirements listed below will work) HIRING IMMEDIATELY...
Job Description: Project Manager 2Location: Cincinnati, United StatesStart Date: 26 March 2026Pay Rate: $75 Per HourJob Description:As a Project Manager 2, you will act as a senior recruitment consultant, overseeing and managing various projects within the organization...
...well-being and inspire your best work. Job Summary Responsible for the collection, abstraction, validation, and submission of clinical data to support CMS quality programs, patient safety measures, national clinical registries and/or peer review data. Ensures the...
...Truck Driver Responsibilities: ~100% Touch Freight; 100% live unload ~ Dry Van; Sleeper ~ Doubles preferred-not required ~ Daily pay is $215; trailer pay is $300per trailer; 2-4 trailer per week ~5 1/2 day work week, with 34 hour reset ~ Automatics ~ Home...
...Summary Summer Camp Staff are responsible for providing a safe, engaging, and nurturing environment for children enrolled in the... ...while ensuring all licensing and safety standards are met. Seasonal position (Summer months) Full-time and part-time hours available...