Customer Service Agent - Remote Graveyard Shift Job at American Logistics, LLC, Utah

OUFBWTJYYVNtRjBtTWVaTXJ0N3Q1eEhUSHc9PQ==
  • American Logistics, LLC
  • Utah

Job Description

Description American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Customer Service Associate, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:

  • Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
  • Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)
  • Deliver a simple customer experience with every interaction
  • Trouble-shoot and problem solve situations that may be outside standard procedures
  • Become a knowledge expert
Shifts: This position is specifically for graveyard shift. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:
  • Ability to demonstrate strong communication and interpersonal skills
  • Basic software and web knowledge, and the ability to pick up new technology quickly
  • Work well with others, and be willing to help team members
  • Ability to problem solve
  • High attention to detail
  • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule
Benefits What’s in it for You
  • Work-life balance – We offer set schedules that are flexible
  • Potential for advancement within the organization
• Benefit Package that includes:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Company paid disability insurance
  • Paid Holidays
  • Paid Time Off
  • 401k Retirement Savings Plan (with Employer Match after 1 year of employment)
  • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage)
American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees’ feedback and ideas, and view them as critical to our success. *This position is subject to a pre-employment background check and drug screen.

Job Tags

Hourly pay, Remote work, Flexible hours, Shift work, Night shift

Similar Jobs

Harr Motor Group

Licensed Appraiser Job at Harr Motor Group

We are seeking an experienced Licensed Autobody Damage Appraiser. Massachusetts Licensed Damage Appraiser with at least 3 years of hands on experience. Strong knowledge of vehicle damage assessment, repair processes and insurance guidelines. Experience with CCC Estimating... 

The Joseph, a Luxury Collection Hotel, Nashville

Housekeeping Manager Job at The Joseph, a Luxury Collection Hotel, Nashville

 ...driven, and take pride in creating environments that feel impeccable, polished, and welcoming. With at least three years of housekeeping management experienceideally in a luxury hotelyou know how to lead with both precision and heart. Youre the kind of person who... 

Pratum Companies

Compliance Specialist (Affordable Multi-family Housing) Job at Pratum Companies

 ...Responsibilities: Reviewing household certifications for all affordable properties to ensure they're compliant Scheduling...  ... Minimum 2 years experience in compliance of Affordable Housing (LIHTC, Section 8, Section 236), Annual Re-certifications, LIHTC... 

AmericanSitters.com

Summer Childcare Help Needed Job at AmericanSitters.com

 ...Years. This isn't just a job it's a chance to be a meaningful part of a child's earliest years. Daily responsibilities include supervising...  .... This is a stable, well-organized household with clear communication and fair expectations.(Part-Time, Live-Out)For morning, day

Grand Circle Cruise Line

Head Cabin Attendant / Hk Team head for River Ships with USA clientele for 2026 season / Immediate start possibility Job at Grand Circle Cruise Line

About the company Grand Circle Corporation is the largest U.S. provider of international vacations for Americans aged 50 and older. What sets GCC as an industry leader in travel and discovery are small group sizes, unsurpassed value and excellence and unique itineraries...